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I have never done it but I know people who have named and shamed companies on Social Media, generally on the company’s platforms and things have happened very quickly. One of those with more nous on these things might be able to advise how to do it? Sounds like they are behaving in a very...

More stress than you need I’m sure. If you have Power Of Attorney you should be able to speak to the bank and cancel the DD once you have emailed the CEO. As others have said, it’s a pay as you go and if it’s not being used cancelling the DD is a no brainer? Did all these paperwork requests...