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Most of this. BT in particular was a good privatisation - it's reduced the cost of telecoms not only to business but also to the consumer. The unbundling of the exchanges has allowed competitors such as Virgin Media, Virtual 1, City Fibre and even Sky to offer products that keep BT prices in...

Not strictly true - if you end up on a pre-payment meter and run out of credit your energy is turned off.

Standing charges are an absolute con - it's THEIR infrastructure that they use to deliver THEIR product. They should maintain it within the price of the product. I don't pay a standing charge for any of the supermarkets to have manned tills - it's included in the price of the shopping. I've got...