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That's fair enough. It was about 8 years ago and bathroom is very different to loft conversion. What happened was that main man seemed to contract out the different aspects of the job such as plumbing, tiling and electrics. He then failed to coordinate who was doing what and when to the extent...

If you're in the eastbourne area may I strongly suggest swerving French & Thorley. Now to be fair it was a few years back but they did a bathroom for me and it was a painful process. Lots of communication issues.