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Our season tkt share issue is resolved. Changed default browser on my missus iPhone from Safari to Chrome and the shared tkt loads into her Apple Wallet no problem now. Issue with Safari browser not handling the download method.

Not managed to get an email reply from customer services, or get through by phone (30mins wait). Our issue is an error saying Safari can't download file (shared Everton tkt) to missus Apple Wallet. Apple support just refers back to the merchant (Albion). Ended up rigging up an old printer and...

Shared sons tkt with missus (Apple iPhone Mini) and when clicking email link to download to Apple Wallet it just says 'Safari cannot download this file'. Anyone else had this and found a solution?

Spoke to supporter services yesterday. Said the system was playing up, also an issue where print at home emails (for ticket sharing) were not being sent out despite raising a transaction reference (the issue I'd encountered). The email issue seems to be resolved today.