My daughter and friend want to go to the Palace game, they won't go unless they sit near me. So if the exchange doesn't open, another two possible future fans won't be going.
I'm a season ticket holder in W3 front row, first game 4 seats either side of me empty, my mate also in W3 had 8 seats behind him empty. Everton 6 empty seats next to me. I can't remember more than 1 empty seat in the front row before. I think the club may have got this one wrong.