No no no you miss understand. The staff are good - the wait time like 1 hour today the pls man was on hold is way too long. But my annoyance was press x option (like my season card isn’t here for example) and it goes to an automated thing and says wait til Friday then cuts off whole call. So you...
Don’t panic - ticket office will sort it all tomo. No chance anyone not getting in. Surprised you can’t get them on phone though - they are annoyingly hard to get in terms of answering times but they always answer eventually.