You're ahead of my Dad in obviously being able to use a football forum - so presumably have working email, know your way around log ins, and websites .but if then the club have made it clear they are pragmatic for users where phones and iD might be an issue.
He has no driving licence or...
FWIW - this might change but literally all the club have said is er, “turn up as early as possible” .
They’ve given this message out for years and before COVID because a) the transport can’t cope with everyone arriving at once b) it means they might sell more beer c) cos they’ve had hiccups...