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:clap2::clap2: Can you go and work for customer service at the Amex please !

Yeah all 3 tickets and parking secured, all added to tickets for season ticket credit to be used, registration added to parking, last final click and goes to screen that says ‘loyalty points need removing from order’ and wouldn’t let me book. Apparently only happened to 3 people and they are...

Club response: sorry not sorry your have to go on ticket exchange and hope even though you did everything right and it was our error. We won’t even look at tickets coming back available to help you. Customer service just keeps getting worse!

Until you get the error ‘loyalty points need removing from order’ at last click and can do f*** all about it!!!

Fuming!!! Had assigned all tickets, used season ticket credit. I tried removing the car park as well but to no joy. Really frustrating when an error on there behalf has caused it

I couldn’t get around it at all, FFS!

Anyone else get all the way through and then get error message ‘remove loyalty points from order’ then couldn’t get past that. Had done everything including payment, parking etc. Absolutely fuming as wouldn’t let me click final confirmation.