Not really the point. Many people wanted refunds. The club at the time was saying they would roll it over to the following season. There was no indication they would offer a refund until it actually happened.
I hadn’t read as far as the example (the only place it is mentioned, which I have now found after reading your post). There was no reference to last season in the main body of the article.
You certainly haven’t had it refunded (unless you pay by lump sum?). If you donated it then that’s different of course.
They are holding mine and my wife’s and combined with this season’s direct debits (including November) means the total will amount to over a grand.