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undoubtedly - Barber for PM?? :lolol::lolol::lolol::lolol::lolol:

only 48 people were actually concerned enough to email, these were the emails he received on Friday night - there were certainly far more received on Saturday onwards. I also disagree with the concept of this was always going to be the case - I am sure that refunds would have always been on...

I would hope that he is, as it isn't reflective on how he normally carries himself at all.

This is the 1st time I have contacted him with anything verging on the negative. Every other time has been relating to thank a particular member of staff or the club in general to offer positive feedback. So yes, I agree with you that he and his team would appreciate feedback when things have...

I have always appreciated te fact that he is one of the few CEOs that allows customers the opportunity to comment and contact him. The bottom line is that he is a CEO of an internationally known company - does that mean he has the right to be rude to people? we are his customers after all

spot on

this is a very emotive issue. I emailed Paul Barber on Friday night - it was a lengthy email but I felt reasonable and respectful. I was a little surprised at the tone of the reply I received, very passive aggressive & insinuating that I (and all Brighton fans) are expecting the "product" for...