Absolutely this! And here's the reason why
https://www.which.co.uk/consumer-rights/advice/do-i-have-to-pay-to-get-my-set-top-box-repaired-aUHKC5S6d3X9
Before I had the sky q box I had the old HD box which you did actually own unlike the Q box. In all the years I had it I never payed £65 call...