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I may be being dim here but I don't see how this will work in practice. Lets say for arguments sake there are 5000 seats available (i am ignoring price bands for the moment). You can't draw 5000 season ticket holder names from a hat as some of those will be in groups and you will end up with...

Yes I don't disagree. However despite this: 1. I think you should refund if you don't provide a service. 2. The club can't judge people's individual financial circumstances and we have no idea of Mr Bloom's circumstances. I accept though that a football club is not a normal business and we all...

If grounds open 100% in January (will not happen) then revert back to business as usual. No one needs to manage the new loyalty points system. You just adapt the existing software that manages the current system. What I mean by simple, is the the more complicated you make a process, the more...

Obviously we all have our own viewpoint. The club is a relatively sophisticated medium sized business with a turnover of around £150 million. They also employ multiple individuals earning several million a year. In my view the club have the resources to employ the staff and the technology to do...

As this was supposed to be a consultation I have an alternative (simpler) proposal to forward: 1. All season ticket money already taken for games that have not taken place is refunded to season ticket holders (it does not belong to the club and there is absolutely no guarantee that fans will be...