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You don't think this was unprecedented for everybody? All I am saying is that some have done have done it faster and better than the Albion. People tend to be much more forgiving of the Albion that any other commercial business, fair enough that you feel that way. I haven't for some time...

By not refunding me in the time scale indicated. By making me chase the refund. If you're interested, top of the list are organisations like See Tickets who manage to do what you'd expect - refund promptly and smoothly when the entertainment paid for is not delivered.

What a load of nonsense.

Nothing yet received. The Albion are not the worst at giving refunds in my experience (that honour goes to a Greek hotel who are keeping my deposit), but they're in the bottom 3.

Oh, I completely get it from the Club's POV. I am not sure any other commercial organisation would get away with it, but I do get it.

How confident are you of attending 19 home matches in 2020/2021? I would suggest the Club need to be very confident before charging any more on account.

I paid cash for 2019/2020 so had asked for a cash refund. No sign of that yet. I am not sure why the 2020/2021 direct debits would restart yet? A refund given as a reduced payment for a service you (probably) won't get seems flawed to me. But that's another discussion.

Nothing for my 2 season tickets yet.

Can you tell me pls?