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You should have received an email recently outlining your new Direct Debit payments (I got mine on June 22nd). If you didn't take the payment break then your DD payments should be reduced from July's payment. If you took the payment break then payments will restart in August but it's likely the...

Your direct debit for next season restarts in August after the payment break, May, June and July payments shouldn't have been taken. IT would appear that the amount owed by the club in most cases for the current seasons refund works out at roughly the same as the three months payments, so most...

This is an unprecedented event. The club have to refund approx 22,000 people. It looks as though the ticketing system only allows them to refund individual matches, so that is over 100,000 refunds to process. Given they've also got to work out reductions etc for the donations some people will...

I'm not sure what they are getting away with? Airlines are still selling tickets for flights that may not happen, the same for holiday companies and tickets for concerts etc. I'd say getting our money back from the Albion has/will be a lot easier than any of the above.

They haven't stopped the direct debits unless a payment break was taken. At the moment no decision has been made on what is happening next season regarding fans attending so the club are doing nothing wrong by taking the money. If fans cannot attend games then refunds will be given again meaning...

The reduction will be from the July payment onwards for those who haven’t taken the payment break. I emailed the club when the June payment wasn’t reduced and their reply said they’d made an error when putting June on the original emails/article.