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  1. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    Direct debits started in March.
  2. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    I don't believe that season ticket holders have been 'offered a credit' because as far as I know there was no choice if one paid by direct debit. As for the rest, give the club a break.
  3. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    Received a reply to an email sent querying the amount, the person apologised for giving me incorrect information and said a refund for the parking ticket was 'imminent' (lol) and the rest from my 2 remaining tickets, would be refunded through reduced direct debit payments.
  4. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    I was paid last night for my son's ticket, he is going to uni so it makes sense that I would receive a refund for that as his ticket is stopping. However the parking ticket has not yet been refunded nor has the rest of the money spoken of in the email. I don't mind presently as the club has an...
  5. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    Me too. But yet. I'll have a look back and quote some of it. Here it is: As part of the your MyAlbion Digital account, you all need to have a different e-mail address in order to log online and access onto your ticketing info. Nothing else has been changed a part of that as I can see that all...
  6. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    Yep. I only contacted them as last month, I received an email showing that they wanted to reimburse me more money than I was due. I currently pay for three season tickets, for me and for my two sons. A few emails went back and forth and a final one arrived that finally made sense, and at the end...
  7. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    Yet I was given a breakdown from the ticket staff in emails detailing what I would be paid in June.
  8. Green Cross Code Man

    [Albion] Incorrect season ticket refund amount

    I haven't changed account and am still waiting. I will also email the club if by Thursday or Friday they haven't reimbursed me.

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