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Yep, not buying a through ticket on long haul flights, without at least 5 hours on the ground for the connection is an absolute no no imo. It’s often cheaper to break the ticket, can be much cheaper, but the downside is having to buy a new ticket if a connection is missed. Not only that the rest...

You make good and correct observations but I believe that most people who are happy to tailor make their own package, without any financial protection, are relying on protection via the credit card they paid on to recoup their money for any failures. That is a reasonable attitude if they either...

Until they don’t.......

Your average Joe certainly doesn’t but wealthy people doing top end holidays appreciate that knowledge and service is probably more important than saving a few quid. The last BA strike being a case in point. You had no chance of getting BA to answer phones and sort it, without numerous and...

Airbnb is the current travel darling. Norwegian, the next big failure?

Well you are obviously personally setting the rebooking prices so I get where they are coming from :wink:

Harsh but fair, whilst I can really sympathise it really doesn’t matter what your circumstances are nothing is going to change because of it. Losing a holiday is really distressing but it doesn’t come close to losing your job, which 9000 people in the UK have done. You get your money back on a...

No I wouldn’t I work in travel too :smile:

Some travellers also like the idea of meet and great and transfers from the airport with a British rep to help them and arrange welcome drinks and excursions for them. Don’t underestimate the importance of a British rep on the ground for some, especially older people. Not everyone wants to book...