Agree. We need a Stalinist approach to our railways now, some short sharp shock treatment to reset the culture of incompetence and apathy. The penalty for failure should now be forced labour, exile to St Helena, firing squad, tickets to Palace etc etc. Basically the flogging should continue...
Maybe the fact the British population and world in fact all wants to work in the London and the SE and this is simply too much for such a geographically small area has something to do with also? At some point there’s going to be a bottle neck if more and more people arrive at same destination...