The Wrexham crowd is generally and conveniently forgotten though it seems - and the Amex had a smaller away capacity then, and we had less season ticket holders to market to as well.
I think the club got the ticketing correct in pretty much every respect - except when they opened the 2 half segregation blocks by the away fans before the ESU.
If they had just gone with opening the ESU at that point, they may well have avoided a lot of the criticism.