Think he meant a system for STH to allow a friend to use their ticket with club's blessing for an administration fee of £5 rather than list the ticket for resale and get compensation of £5.
Think this all back covering exercise so the club can say they've done all they can to stop ticket fraud. As Bozza says unless you're touting this shouldn't be a worry.
Know some families that share season tickets, as in 3 families all paid a third share of the price and all go to a third of...