I'm not familiar with the facilities available at these stations for the disabled cohort you mention; my underlying point is about the treatment by Southern of all disabled passengers/customers ("all" being as defined in the current legislation) both at the station(s) and on board their DOO...
So if a disabled person requires assistance on-board or at either station during scenario 2 what should they do? Are Southern going to advise them to get another train, bearing in mind they've required 24 hours advance notice of the trains such a passenger intended to catch? If so, how?
Your...
Have they (or has the CEO just said something during a TV interview that may or may not be the current HMG position)? However, if so, and disregarding what would be Horton's further disingenuous approach towards his staff and the RMT, what will they be trained to do? They surely can't all be ex...
And anyone who's disabled and might need assistance is required to give SASTA at least 24 hours advance notice of their travel arrangements in order that they can arrange for suitably trained staff to be available at the stations to assist. Now there's an interesting approach to equality of...
A comparison with SWT services from Waterloo then? They too have ongoing issues with the infrastructure (eg Clapham Jn, Wimbledon, Surbiton, Haslemere) but there's not the regular nonsense that Southern seem to cough up. Getting on with the job and making the best of it on an overloaded system...