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Are you saying she had purchased a ticket and left 3 minutes after the expiry of that ticket but when she appealed, they stated that there is a 15 minute period after the expiry of a ticket before you get a PCN? If so, sounds an open and shut case.

Or indeed the car park immediately behind the Co-Op!

Double yellow lines then.

That does of course actually loading and unloading, not just parking for 10 minutes whilst you nip in the shop!

Would that be the Co Op in the high St? If so, was he on the big bay marked 'bus stop'?

Think the intention was that you didn't immediately get a ticket in a car park when your paid parking ran out. Not for parking in the high street.