Search results

No you dont lose your recordings or planner settings when you do a planner rebuild or a software update. You only lose these if you do a complete system rebuild but thats usually a last resort when all else has failed. The hidden menu you need is by pressing SERVICES 0 0 1 SELECT

Yes again its definately worth a try. My current box has been fine for a year or more but my previous one had to have a planner rebuild almost weekly. If your not sure how to do it either head over to Digital Spy and search for 'Sky rebuild' or try the Sky help forum which also shows what to do...

Have you tried a planner rebuild because that often fixes the problem. Worth a try before you shell out. Also I believe that if you get Sky to visit for a repair they will give you a new box if they can't fix it and I think they charge £65 for the visit and fix.