Search results

The ST card is stamped 'adult' and the club sent letters out for people to check. The OP has acknowledged telephoning and being told to put the issue in writing, but didn't do it for another few months from what is being said. It just so happens the OP noticed the error through the accounts...

Great that it's all sorted. These things happen, and I'm sure that a bit of kit, some Xmas presents etc. all with 10% off will actually be money well spent in the end. :thumbsup:

Inertia selling or an unsolicited supply of goods is completely different to this situation. In this case the consumer has sort to purchase an item, and been incorrectly charged for an item they thought they were getting. So that above is simply not relevant. Anyway, the OP appears to be happy...

You could stand firm all you want, but given the unreasonable time between the mistake being made and the notification of the error - the club would have a case that the purchaser has enjoyed the benefit of that mistake and in tort would have a case to prove the purchaser was therefore assumed...

They've sent a cheque for £103, the entire loss was £176, they've now offered to put £73 on your smart card which can be used (with discount) on any merchandise, food, drinks, extra tickets, cup tickets, away tickets, and will stay on there for as long as you have a season ticket….seems...

Hooray for Paul Barber's PA! :albion2: