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I suggest you go out into the high streets and start asking some questions. Or watch some of the ' consumer protection ' programmes being broadcast. Or visit a random selection of SME's and find out whether they are getting the support they expect. Or turn on the television or read certain...

The questions I ask post the ' banking crisis ' are... 1) Have the banks learnt from their mistakes of the past? 2) Are they still putting their interests and agendas before that of their customers? 3) Are they still ' mis-selling and misrepresenting ' products and services. 4) Are they still...