I think people do care, it's just whining on here isn't the most productive use of your complaining time. E-mail Paul Barber, he seems to be very keen on seeing that feedback is noted and responded to.
Exactly.
There's also some real (passive) agressive a**eholes who seem to gain real enjoyment out of seeing the catering staff squirm & it kind of makes me a bit embarrassed truth be told.
Don't we all.
As it happens yesterday, I walked into East Stand Upper around 2.15 and got a pie of my choice with minimal queuing on arrival. At half time I walked down on the whistle not overly fussed if I had a pint or not. As it happens there were only 2 people queuing at the Harvey's pump...