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I guess this is what passes for "customer service", these days. I hope he's around regularly to tell thousands of us that there is no demand for Hophead, or anything else we might choose to ask for.

An interesting opportunity for one group of customers. Will the fans with the cheaper seats get the same chance?

"They don't want the whole pie. There are some who do, but most Americans feel blessed just being able to thrive a little bit ... The truth is, in order to get things like universal health care and a revamped education system, then someone is going to have to give up a piece of their pie so that...

There were staff in Dick's Bar who were unaware of what drinks were available, or where to find them, or how to key in certain orders into the till. And I wasn't given a receipt to let me check whether the right price had been charged to my card. And the handy ropey-barriers that help sensible...