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You have a reply now mate, the bloke is the one who helped me when PC told me I needed a new motherboard lol

it could be f8, f2 or f12 depending on the laptop as some are different. basically turn the laptop on and tap the key and you will be taken to that, or tap the key after you have put in your password. it should boot up into safe mode. Either way try that site and you will get a detailed reply...

can you boot it in safe mode? I used to have a dell that did this. Ask the question on this site, they are absolutely brilliant and have helped me fix two laptops that I thought were fit for the bin. http://www.windowsbbs.com/ Trust me, if they cannot tell you how to fix it then no one can, if...