ah, so thats why theres a a/c no and roll no on building society accounts. i always thought having both was a bit redundant.
my guess, as a small mortgage and a different expectation of "exotic".
no crime though. no one fraudulantly accessed their account, she put the money to the wrong account number.
though there is one thing odd - going to the receiving account to setup money to go into it. in my and missus banks you can only do it the other way, from the source bank send to the...