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If Barber wants to run a more professional and slick business to his 'customers' then he should start by getting rid of that supervisor in the East, that can't run any sort of decent match day service. You know the skinny guy with teeth missing, looks like he should be sleeping on a park bench...

It all sounds a bit Willie Walsh (as in plead poverty and appeal for understanding at cuts and price rises, then 12 months later announce record profits). #donttrustbarber