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I'm sure you are, sounds like you are very good at your job. Knowing this type of work as you do, surely you can see that there are problems at the Amex that could easily be fixed. The whole system on the kiosks is inefficient as it currently stands. Part of the problem is the way they are laid...

I do, I have worked in venues all my adult life. I can tell you now that the way the catering has been organised is an absolute shambles. If there are supervisors on each kiosk they are the invisible men of the operation. The number of times they run out of beer is unacceptable, ale I can...