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One has to ask why staff are not permitted to have meal breaks of any description bearing in mind that they are on their feet for up to six hours plus.

A relative of mine works in the kiosks at the Amex. From what they tell me it seems to me training of staff is non-existant, health and safety regulations flouted and considerations for staff wellbeing of little concern. I like may others have cause to moan at the competency of some of the...