Not sure if this is linked but did an etop-up last week and confidently handed card to my Son to buy a round, only it hadn't topped up.
Checked it out at home and top-up showing, WTF?
I've been following the link that someone (Superphil?) put on where the news index & stories are given in a 'no fuss' format.
REckon I'll only visit the official when I need to top up my card.