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Has anyone written an official complaint?

For the record, I'm by no means being ungrateful. I know how far we have come as a club. The thought of having lounges like this three years ago would have been laughed at. It's just a case of being a bit frustrated, for the old man really.

The reason we have these seats is because the old man isn't getting any younger and has problems with his knees and back. Therefore he likes to get there early on a quieter train so we can chill before the game in the lounge. Got there early today and there was already nowhere to sit! You don't...

That doesn't include the seats where people have paid for a meal.

Mezzanine Gold North

There's also no snacks or chocolate anymore in the 1901 Club. Disappointing for kids as they don't always want a pie. In regards to the pies, you now have to queue at the bar and order one and they bring it out. They have got rid of the kiosk that sold pies, baguette, crisps and chocolate. I...