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They have. They've acknowledged just how pisspoor Saturday was, and find it wholly unacceptable.

That is pisspoor. What did they or the club have to say about that?

This thread is being read very carefully by those who matter. Really.

Doesn't seem like it. I haven't been to the concourses yet this close-season, and I've only ever been in hospitality once (last night). While the service for food was fine and the food itself was OK (the cost for what it was was astronomical, but then this was a one-off), it was the table...

When Harvey's isn't there, Kronenbourg is my second drink of choice. However, people aren't buying it, it would seem.

Inflation covers a myriad of issues, not just food. Personally, I consider 10% food increase costs from suppliers (and suppliers' suppliers) to be hefty. In talking to some people at the club over the past few months, I sort of understood that the prices last year were kind of artificially low...

It wasn't the waitress that told me about the costs increases. But as for food prices not increasing...? Food prices for everyone have been going up constantly for ages - by far too much.

I was in hospitality for the first time last night, and was talking to someone who seemed to be a senior waitress (or whatever they're called; staff manager? - I don't know). Anyhoo, when I mentioned that a few people had registered dis-satisfaction with the service on Saturday, she went near...