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Sounds like a valid case for the small claims court. The first stage is to send them a recorded delivery letter saying that you intend to take this to the small claims if they don't return your money within a week. As I've said previously, letting agents are chancers with charging for anything...

You're correct, when a property is managed by an agent they usually act as the 3rd party and hold the deposit. However, there's still no reason for them to hold on to it any longer than required. Letting agents managing properties really is money for nothing. When I first let my flat, I was a...

When the landlord puts the deposit in a protection scheme, it's done online and both landlord and tenant are given a password. If the landlord is happy to return the full deposit, they just log on and release it to the tenant. Likewise if the tenant accepts that they don't want the deposit, or...

Wankers. The estate agents round my way (Manchester) charge landlords £500+VAT to market a property, and also charge the tenants an extortionate amount for these credit refs as well. Rather than being ripped off again, I am letting my flat via an online agency, which charges a mere £40 to have...