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*****. This process is so open for abuse. What is to stop them getting folk to part with their cash and when the checks have come back saying that in their opinion you are not suitable? See what the CAB have to say. And remember, there is always the small claims court for dealing with...

I got wind of the fact that Leaders charge £30 for a rental reference. A lovely couple moved out of a flat of mine and Leaders wanted £60 off them to provide the reference. I told them to send the reference to me direct...and it took me all of 20 seconds to fill out an online questionaire on my...

In response to this I guess the key will be in the wording of the form you signed. You seem to suggest you are only liable if you successfully rent the place so ringing first thing should mean you get your money back.

Okay. I have to say I really feel for you. Renting from an agent seems a right rip-off and even when you're in you seem to have little security. Everything seems weighted against the tenant. Good luck.

Which lettings agent are you using?