they have since phoned and offered £240 back of the £390 , apparently they had already started credit checks even though they hadnt at the time we phoned up and cancelled.
They said they are complying with the Estate Agents guidlines but we feel we were not told what were paying for clearly (our fault maybe) and the fact they wont return any cash despite not doing what they were originally asked to do. They say it was a "holding fee" despite still advertising the...
phoned them first thing this morning , no luck they wont return money, they say the money we handed over is a holding fee , at the time we were told this was infact for credit checks on us both and would be non returnable if we failed the checks .... nothing about it being non returnable if we...
The form we signed showed the cash totals for monthly rent , deposit , amount to be paid in advance etc . I was pretty sure the agent said if we didnt pass the credit check we wouldnt be able to the £390 refunded ..... hopefully the checks havent taken place yet , assume the shop shut at 5/5.30...
Another Estate Agent charges £250 for a combined credit check , couldnt believe when £390 was asked for . Hopefully we can cancel and recoup money back but knowing them i wouldnt hold out much chance ?
Today me and my GF viewed a house and liked it and decided we would like to lease it ..... before closing time we paid £390 cash to the estate agent ... £195 each for "admin and credit check" on us ..... we had to sign a form showing what we would need to pay at the time of moving in if checks...