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You would like to think that now they have some hard information to work with that they will be better prepared next year. The main problem they had this year was that all their projections were out by nearly 100% and they were caught completely on the hop. In fairness I think the service in the...

The Amex is simply shattering every expectation that the club and contractors had planned for back in the off-season. Now with a full seasons worth of data to use I expect to see more innovation and improvement next year. I also expect to see other stadia adopt our business model. We even...