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or try restore in safe mode......push f8 on start to enter safe mode

http://www.symantec.com/content/en/us/global/removal_tool/threat_writeups/FxSasser.exe another removal tool........its worth a try

u said it will start? if so start up, down load the above tool, when its downloaded DISCONNECT from the internet and run it.

shut up and go out to play

do you have another log in on the PC u can try? according to the IT chap at work its something to do with passwords...or registry ( he thinks) hes now checking it out ok he thinks it MIGHT be the sasser worm/virus.....download this FREE microsoft malware tool. Malware, Malicious Software...

would it be images from an iphone 4s? as there is a known problem with them not being completable with some versions of Windows 7 when viewed in picture gallery. what error are you getting?