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Mate of mine gets the bus in from henfield area and he now pushes the buttons and prints his own ticket as the drivers STILL don't know what to do. Embarrassing.

Never bothered with it mate I'd had enough of the whole situation to be honest. After emailing about the balding cock who luzzed my ticket back at me I got a response something along the lines of 'we take this sort of incident very strongly, please can you tell us what time it was, etc etc' and...

no, the vouchers operate from worthing to seaford and to the north, haywards heath as stated earlier in this thread

and this is what I sent today Dear Mr Venables Sadly I would like to make a 3rd complaint on the travel voucher situation. I have managed to avoid using the bus service for a few weeks and have successfully commuted to the stadium using the train and/or a hired coach. Yesterday however due...

this is what i got back Dear Mr Berry Please accept my sincere apologies for the problem you have yet again encountered in that our driver said they had no knowledge of the travel voucher. I can assure you that every effort was made to avoid this situation arising as notices were placed in...

ok boring email alert, at the risk of the spelling/grammar police, this is the 2nd of 3 emails I sent a few weeks back It is with great disappointment that I find myself writing to you on this subject once again. 3 weeks ago I was refused admission onto one of your coaches because the driver...

I almost had a fight with one of them last night, absolute bell end he was, sarcastic cock. Sick to death of their attitudes

They do it's clearly stated on the back of the booklet. They admit they accept them in the emails, they just don't do enough to make the drivers aware!

The problem is i'm smack bang in the middle of both stations so it's either a 15-20 minute walk or hop on the bus (which I have paid to do) Very frustrating

Snap mate, I'm in Lancing and thats where the problem has been. If I can be bothered later or if there is enough interest i'll stick up my email correspondence with Mr Steve Venables, the guy who is in charge of all this. You do realise that the voucher entitles you to free bus travel from as...

Or has anyone else found that the drivers have no idea what so ever what a travel voucher is, 8 months into the season? Just written my 3rd complaint email about it and the last thing I usually do is write complaint letters...