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What you appear to be talking about is having the pies cooked via a different method. Seeing as, according to Piglet's Pantry, they're using the most advanced catering ovens, I'm not sure what else could be done - aside from having bigger ones, but that has already been covered on here. I can...

Hallelujah! You've just made my point far more succinctly than I did. Some of the process improvements are so blindingly obvious, and simple in many cases. I'm sure it's a case of not being able to see the wood for the trees for those in the thick of it, and fresh pair of eyes on the...

I have dealt with Elliot and trust me, he's not the sharpest tool in the box. It's the lack of consistency from one game to the next which is frustrating. You could sort of forgive it if our crowd numbers fluctuated massively. It's an embarrasment, and I still have bad guts from having to...

You may be right. Wasn't he recruited from the O2 arena as some kind of kiosk guru though!? The buck ultimately stops with him as manager.

I have to echo previous comments, many congratulations should go to the club for their choice of local, high quality suppliers for pies and ales. A fantastic product. However, it is Azures' role to then ensure that customers receive the product that they require and in a timely manner. Which...