Just spoken to the club and they said I should have received it by now. They are going to look into it and see if they should send them out (again?). If I haven't received them by Friday then to give them a ring, they will reprint the ticket for collection at the ground.
I think web booking tickets take longer. I booked 2 tickets via the web but had to phone up with an issue about 1 of them (was charged adult price for a child's tickets).
They quite happily sorted the problem out and reissued the incorrect ticket. This one has turned up whereas the ones from...