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[Albion] Ticket share issue help request



Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
Hi. Mrs T has tried to transfer her ticket for tomorrow online to my son. She has done this before. As soon as she has identified my son from the dropdown, we cant proceed. I attach a screen shot below. The club shop is shut now of course. Not sure if it opens in the morning. Any suggestions?

Cheers. HWT

nofooty (002).jpg
 




BNthree

Plastic JCL
Sep 14, 2016
10,906
WeHo
Looks like your son isn’t eligible to receive the ticket. Is he a MyAlbion+ member?
 


BNthree

Plastic JCL
Sep 14, 2016
10,906
WeHo
Or she’s managed to add the ticket twice to the basket.

I’d advise clearing the basket and starting the process from scratch making sure she selects the right person to assign to.
 










SIMMO SAYS

Well-known member
Jul 31, 2012
11,716
Incommunicado
I went straight to outside ticket window on Sunday after I had trouble downloading my ticket into the wallet. Ended up paying £2.50 extra for a paper ticket. The ticket office inside the club shop wasn't open.
 


Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
We're f***ed, then. Thought so. Done all those @BNthree. Thanks anyway.
 




Bozza

You can change this
Helpful Moderator
Jul 4, 2003
55,746
Back in Sussex
1. Is N an Albion+ member?
2. Has Mrs HWT shared her season ticket yet this season?
3. If she's shared is just once, has she paid the £20 sharing fee?
 


LamieRobertson

Not awoke
Feb 3, 2008
46,711
SHOREHAM BY SEA
I went straight to outside ticket window on Sunday after I had trouble downloading my ticket into the wallet. Ended up paying £2.50 extra for a paper ticket. The ticket office inside the club shop wasn't open.
Yes but you were trying to download it to the wallet you keep your notes n coins …u need to go on that tech awareness course
 






Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
I went straight to outside ticket window on Sunday after I had trouble downloading my ticket into the wallet. Ended up paying £2.50 extra for a paper ticket. The ticket office inside the club shop wasn't open.
Cheers. Mrs T will try to fix the problem on the phone this morning.
 


Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
There's a sharing fee???
Don't the club get enough coffers off the fans.....!
That is already set up. My son has come to numerus games with me by legitimate transfer. We are all Albion+ members, too. There is simply a glitch. It has happened before. My concern is they won't be manning the phones this morning.
 


Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham




Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
1. Is N an Albion+ member?
2. Has Mrs HWT shared her season ticket yet this season?
3. If she's shared is just once, has she paid the £20 sharing fee?
yes
yes
more than once
 




Harry Wilson's tackle

Harry Wilson's Tackle
NSC Patron
Oct 8, 2003
50,127
Faversham
Just let him take her phone if she can be without it for a few hours
She can't - :lolol:

(But we are through to the ticket office and it transpires the boy's albion+ membership for this season was not renewed. Fixing that now. The only odd thing is the boy has been to several games with me this season, nay bother, via ticket transfer. We have asked how we were able to transfer him Mrs T's ticket repeatedly this season, and the woman in the ticket office doesn't know. My only gripe therefore is the club clearly don't send reminders about this. Barber OUT!).

Thanks for the sage advice, chaps.
 




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