D
Deleted member 22389
Guest
Fourteen pounds you would expect a starter, main meal and pudding at least. Your right people can see through that.
1901 food and service at the Norwich game
- Thread starter Bozza
- Start date
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Fourteen pounds you would expect a starter, main meal and pudding at least. Your right people can see through that.
Appalling....
Staff are friendly, but pies have deteriorated, went to the concourse afterwards and although the same manufacturer etc, the pie was much better, hotter etc...
I also do not understand why we cannot replicate in 1901, what is available on the concourse in terms of choice.
Tried the Spanish theme (free sample on Saturday), was awful......
Friends tried the Chinese last night also very poor.
I am fortunate to get the opportunity to go to Sussex CCC from a corporate perspective and the food is absolutely miles ahead of The Amex.
Staff are friendly, but pies have deteriorated, went to the concourse afterwards and although the same manufacturer etc, the pie was much better, hotter etc...
I also do not understand why we cannot replicate in 1901, what is available on the concourse in terms of choice.
Tried the Spanish theme (free sample on Saturday), was awful......
Friends tried the Chinese last night also very poor.
I am fortunate to get the opportunity to go to Sussex CCC from a corporate perspective and the food is absolutely miles ahead of The Amex.
greyseagull
New member
The Chinese, for one plate of rubbery food - £19.
£19!
£19!
supaseagull
Well-known member
It was appalling...
I had no beer, no pie and not even an apology.
Granted, I didn't go last night, but if I did, I am sure I would have been OUTRAGED by something.
SI 4 BHA
Active member
Sodexo are basically a school and hospital caterer where the food is crap and nobody complains. I know the club said the contract is with a division of the company called Sodexo Prestige, but they seem to think that as we are just football fans they can palm us off with any old rubbish and they are probably using up the leftovers they couldn't offload at Sussex County hospital, allegedly!!
How is it that it seems every member of staff on the catering is new, surely there must be some around who worked last year for the last mob and have some idea of what to do?
How is it that it seems every member of staff on the catering is new, surely there must be some around who worked last year for the last mob and have some idea of what to do?
Lego-Stand
Active member
- Nov 6, 2003
- 282
Billy the Fish
Technocrat
Next time they do a chinese theme someone should buy £50 worth of food from a chinese takeaway and sell it in the lounge for £10 a plate. I rekon you could double your money like that, and the food would be nice.
Codner pharmaceuticals
Well-known member
My son and I enjoyed quality sausage rolls, fruit and chocolate, crisps and juice which were all available in the BUPA last night - provided you bought your own packed lunch.
The Harvey's was good though.
The Harvey's was good though.
to be honest if the management are reading this they should seriously ask themselves what are they getting so wrong here - and with no sign of improvement...It's like common sense has gone out of the window. I don't see what the problem here is that's so difficult to get right - all they need to do (I think) is something like a Toby restaurant, get a proper chef out front and serve things which are recently cooked (not all reheated to the point tougher than a burnt kanagaroo steak) like roast dinners, all day breakfasts, sausgae and mash etc - corporate people don't go to the Amex for fine dining, all we want is something basic, edible and reasonably priced and presented that we and our guests can eat whilst having a pint - this really is so basic that it beggars belief intelligent business people cannot get it right. Having pints pre-pulled for half time so can sell quickly - again, how hard is this to explain to the staff and implement? I don't know one person who'd demand a freshly poured pint on the spot provided the pint not been sat there for 30 minutes already....end result everyone can relax and chat about the game over a drink rather than spend most of the time queuing and then having to neck it or miss start of the second half.... enough said I think.
TWOCHOICEStom
Well-known member
You might have thought it was lovely and good value for money.. but many others didn't.
Bazzza67
Member
I went straight to the game from work last night and bought a pie before the game (Chicken & Ham), thought it was poor, and had gone down greatly in quality..I thought this was a one off, and as still hungry, bought a seconf pie at half-time, (Steak & Ale) and didn't think it was much of an improvement to be honest..
Icy Gull
Back on the rollercoaster
- Jul 5, 2003
- 72,015
I'm looking forward to Barber explaining this shambles 
seagullsovergrimsby
#cpfctinpotclub
You've hit the nail on the head , corporate diners who maybe entertaining clients and friends would be perfectly happy with a standard menu of roast dinners or carvery plus traditional grub at a price point where they will be regular customers. You cannot please all the people all of the time but the aim is to satisfy near enough everybody.
Bladders
Twats everywhere
My balti pie was nice in the WSL. The staff behind the counter though seemed to be utter clueless about most of the items they were selling though.
Chicken Runner61
We stand where we want!
- May 20, 2007
- 4,609
Customer :- 3 and a half pints of Heineken please.
Bar staff : Sorry?
Customer :- 3 and a half pints of Heineken please.
Bar Staff : What do you mean 3 and a half pints?
Customer :- I mean 3 and a half pints of Heineken please.
Bar Staff : - I don't understand - we can't do that!
Customer :- I mean 3 and a half pints of Customer - You pour out 1 pint of Heineken in a pint Glass, then the same again, and again and then again but in a half pint glass.
After some con flab with two other staff he then proceeded to pour out 3 pints which were no good (all head) and a manager saw them and said "thats no good I'll show you how to pour them" and he then poured three more which looked no better than the first three so he huffed took off his jacket dived under the bar to adjust the pipes presumably and poured 3 more which were ok but we then had about eight glasses worth on the bar.
I know everyone needs to learn but you would think they would run through basic procedures with them and why are their no locally or even English born people at all in the staff? If they had one or two they might be able to pass local drinking requirements on!
Bar staff : Sorry?
Customer :- 3 and a half pints of Heineken please.
Bar Staff : What do you mean 3 and a half pints?
Customer :- I mean 3 and a half pints of Heineken please.
Bar Staff : - I don't understand - we can't do that!
Customer :- I mean 3 and a half pints of Customer - You pour out 1 pint of Heineken in a pint Glass, then the same again, and again and then again but in a half pint glass.
After some con flab with two other staff he then proceeded to pour out 3 pints which were no good (all head) and a manager saw them and said "thats no good I'll show you how to pour them" and he then poured three more which looked no better than the first three so he huffed took off his jacket dived under the bar to adjust the pipes presumably and poured 3 more which were ok but we then had about eight glasses worth on the bar.
I know everyone needs to learn but you would think they would run through basic procedures with them and why are their no locally or even English born people at all in the staff? If they had one or two they might be able to pass local drinking requirements on!
Geriatric Seagull
New member
Are there any people in the Brighton area looking for part-time/casual work in catering who haven't been employed at the Amex yet? Judging by the comments on here ( and to be fair, I don't buy food or drink at the stadium but do observe what's going on when we get there) it appears that each of the three caterers so far have used different staff, the majority of whom seem untrained and clueless. Surely, with a bit of continuity, there would be properly trained staff in place by now.
Eggman
Well-known member
Here's mine
Customer: Glass of Malbec please
Bar Staff: 'Looks through fridge'
Customer: No, no it's red. It will be on the shelf above your head
Bar Staff: Eh?
Customer: Red wine
Bar staff: 'Seeks management'
Manager: Malbec....er. It's that one there
Bar Staff: Starts pouring
Customer: No...no that's not it...
Bar Staff: Here you go sir
Customer: Um, great thanks *gives up*
Customer: Glass of Malbec please
Bar Staff: 'Looks through fridge'
Customer: No, no it's red. It will be on the shelf above your head
Bar Staff: Eh?
Customer: Red wine
Bar staff: 'Seeks management'
Manager: Malbec....er. It's that one there
Bar Staff: Starts pouring
Customer: No...no that's not it...
Bar Staff: Here you go sir
Customer: Um, great thanks *gives up*
greyseagull
New member
Who went to focus group at the club this evening then?
Superphil
Dismember
Unfortunately the response form the clubs is simply that they (Sodexo) shouldn't be judged on performance at two pre season friendlies. Apparently many members of 1901 think it is too harsh to judge them on their performance in their first two games.