No one would turn up for the forum - like when they debated safe standing and about 50 people could bothered. Lots of people happy to have an opinion but if involves giving up their time and then they don't really care that much.
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[Albion] LoyaltyPointGate - discussion with the club
- Thread starter Bozza
- Start date
No one would turn up for the forum - like when they debated safe standing and about 50 people could bothered. Lots of people happy to have an opinion but if involves giving up their time and then they don't really care that much.
Bwian
Kiss my (_!_)
- Jul 14, 2003
- 15,898
They would if there was 10 points up for grabs.
GOM
living vicariously
Do you really think getting a few lots of 10 points for home matches as a non-STH will enhance the chances of getting an away ticket ?
I have no problem with those who pay the club the most money getting the tickets, but just sad feeling that my old regular 12 -15 away matches per season is at an end and will have to settle for a few games at the Amex.
And that hits the nail on the head.
It is not a Loyalty scheme, it's an Rewards scheme designed to reward revenue.
I feel for all the Exiles here (and I wouldn't be opposed to some sort of Exiles only membership with 5% of our allocation put aside in the first tier for Exiles to purchase) and I also feel for the club. The club need to balance driving revenue with protecting the interests of fans.
Where things are not working right now is due to the allocation of points (a midweek away fixture in say Stoke has to be worth more than a home League Cup fixture to Barnet, and yet historically it has not been.)
Also, if digital turnstiles enable the club to harvest the data, then full points allocation should only be given after a fan has purchased and attended the game.
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AWAYDAY
Active member
- Jul 21, 2009
- 237
This with Bells on.
Thunder Bolt
Silly old bat
It's your second point that is being discussed. Over 500 people bought a ticket and didn't use it. As the game was a sell out, and the Dorset police gave the exact numbers who went through the turnstile, the club have asked Bournemouth for the data.
The tickets had a bar code, so they will know who the 652 ticket holders were.
There is a clause in the terms and conditions already stating the purchase and attendance, so it can be dealt with retrospectively. It may be those who didn't bother will have their 10 points deducted.
There are fans who have tried to get tickets for this game, and haven't been able to. These are not jcls but regular attenders.
Thunder Bolt
Silly old bat
Cheshire Cat
The most curious thing..
It isn't an abuse of the system to buy a ticket and not turn up - it is simply using the system as it is designed. To say that this is an "abuse" is completely disingenuous by the club since it is their system which they designed and implemented. If it is not fit for purpose and fans have taken advantage of a "weakness", that is the club's fault and the club's problem. Blaming fans for the clubs inadequacies and sloppy thinking is very poor, and reflects badly on the organisation and culture at the club.
What did they expect....
It isn't as if something similar hasn't happened before... https://en.wikipedia.org/wiki/Hoover_free_flights_promotion
What did they expect....
It isn't as if something similar hasn't happened before... https://en.wikipedia.org/wiki/Hoover_free_flights_promotion
Thunder Bolt
Silly old bat
No, it wouldn't but it would have meant those who wanted to go, could. Some fans were deprived of getting a ticket.
They're obviously reporting tickets sold. Many clubs do this.
In fact, I believe it is a Premier League RULE - but not League Cup, I guess.
jamie the seagull
Well-known member
- Jul 27, 2011
- 2,803
Just because your name was on the ticket DOES NOT mean it was actually you that went.
That's the problem...
Club should scrap all points for the Bmuff game.
As only the elite "true" fans went then they don't need the points anyway.
Looking forward to the Club selling "we are the Bmuff 652 club" tshirts.
Simontheseagull
Eye from the sky
Seems like Paul Barber is swerving around the problem and seeking to tackle symptoms rather than causes. No mention is made of the thousands of no shows against Barnet when people bought cheap tickets just to get loyalty points.
The easiest soultion to the problem would be to award no loyalty points for Mickey Mouse Cup games between reserve teams where supply clearly will outstrip demand. Anyone who then wants to go to a reserve team match in a Mickey Mouse Cup competition can buy a cheap ticket and attend the match.
All that has happened against Barnet and Bournemouth in the Mickey Mouse Cup, is that some fans with the most loyalty points gained through loyal support in past years, bought cheap tickets just to keep their loyalty points at a level where they can deservedly go to the away glamour premier league matches. Many people complaining with fewer loyalty points have probably never previously been to an away Mickey Mouse Cup reserve team match. They are just jealous because people with the most loyalty points were able to "buy" extra loyalty points when they were unable to do so.
The easiest soultion to the problem would be to award no loyalty points for Mickey Mouse Cup games between reserve teams where supply clearly will outstrip demand. Anyone who then wants to go to a reserve team match in a Mickey Mouse Cup competition can buy a cheap ticket and attend the match.
All that has happened against Barnet and Bournemouth in the Mickey Mouse Cup, is that some fans with the most loyalty points gained through loyal support in past years, bought cheap tickets just to keep their loyalty points at a level where they can deservedly go to the away glamour premier league matches. Many people complaining with fewer loyalty points have probably never previously been to an away Mickey Mouse Cup reserve team match. They are just jealous because people with the most loyalty points were able to "buy" extra loyalty points when they were unable to do so.
Thunder Bolt
Silly old bat
Nonsense. I know some of the people who were complaining, and they most certainly have been to away league cup games. Don't make assumptions.
studio150
Well-known member
Passing on a ticket illegally who would even think of doing that.
Simontheseagull
Eye from the sky
I used the word "many" in my post and not the word "all".
There is also this clause in the document 2017/18 LOYALTY POINTS currently available on the club website...
http://www.seagullstickets.com/documents/pdf/1718/LoyaltyPoints.pdf
How are points being awarded?
Points are awarded when you make an advance ticket purchase – provided you have quoted your Fan Number at the point of
purchase (online, in person or via the phone). If you are making purchases for yourself and other people, please ensure that
you quote their Fan Numbers in order for them to be awarded their points.
CaptainDaveUK
Well-known member
- Oct 18, 2010
- 1,506
Yes even 5% for exiles gives us hope of seeing a live game. Genuinely feel a bit gutted if I don't see a game this season after 30+ years of support. Every home game in the North stand before I moved to Liverpool, then 3-4 games a season as and when I could get to the game. Being married and having kids means I can't just disappear every other weekend. I'm not a super fan but I am a life long supporter. Even one game a season would be something, the thought of nothing especially for my ten year old lad is a bit gutting.
Come to a home game?
CaptainDaveUK
Well-known member
- Oct 18, 2010
- 1,506
Maybe the only option, but it means a 9 hour round trip which seems a bit excessive with a ten year old. Stark reality is that he might become a Toffee and in some respects I wouldn't blame him.