Monarch into admin

Weststander · Oct 3, 2017

Rugrat said:
I wasn't doubting that he made the statement! I just don't necessarily buy it. Yes, Sharm and Turkey would have hit them as it would all the others. That would have hit their top line number but they've replaced that (and more) with other business. They look like they've been buying that for market share and have been very successful but seemingly at the cost of the entire business.

I'm sure there's a whole lot more to this and it wasn't just a matter of being a total basket case that went on selling seats and holidays which it knew it was losing money on without having an understanding why (e.g further investment lined up, growing profitable sales quicker etc) .. and yes I very much appreciate they wouldn't be the first

Was this a perfect storm of many factors, some unlucky (terrorism and the dollar fuel cost) and some bad strategic decisions in the past?

BBC Business spoke to airline analysts who stated that Monarch had pulled out of the charter side some time back. Chartering gave them guaranteed income from committed seats and spread much of their risks to tour operators. In addition, they had abandoned longer haul routes to destinations not afflicted by terrorism.

Weststander · Oct 3, 2017

Rugrat said:
Looks to me like Lloyds fobbed you off and Santander gave you duff info!

ATOL really has nothing to do with it unless you booked a package holiday and then you'll claim via ATOL. If you booked seats only and the cost was over £100 you should get your money back from the bank if you paid by credit card (section 75 consumer credit act stuff) if you paid by debit card or the tickets were less than £100 it's unlikely that you'll get anything although you should at least ask the bank if you can get it from a chargeback. Ordinarily not but this is such a good example of a monumental f**k up that the Gov't might put up more money ... unlikely though

Visa debit card spending of £100 or more is covered by a voluntary scheme, which the banks do abide by.

All other debit cards, as you say, give no insurance or recourse to the provider.

GOM · Oct 3, 2017

nicko31 said:
Of course the result of all this will be higher fares, supply / demand...

Shouldn't make much of an impact if the figures I heard on the radio are anything like right. Last YEAR Monarch flew 5.5 million passengers. In AUGUST this year Ryanair flew 17 million customers. So an extra few from Monarch could easily fit into the other airlines.

BensGrandad · Oct 3, 2017

How does Monarch passenger numbers compare to Easy Jet who are obviously major rivals.

GreersElbow · Oct 3, 2017

BensGrandad said:
How does Monarch passenger numbers compare to Easy Jet who are obviously major rivals.

http://www.telegraph.co.uk/travel/news/why-monarch-collapse-spain-egypt-turkey/ here's a few graphs to put it into perspective

The Stout Yeoman · Oct 3, 2017

BensGrandad said:
How does Monarch passenger numbers compare to Easy Jet who are obviously major rivals.

Dont be lazy ...

https://en.wikipedia.org/wiki/Monarch

https://en.wikipedia.org/wiki/Easyjet

BensGrandad · Oct 3, 2017

People must make up their minds on some things wiki are said to be not accurate and now you are quoting them as regards figures.

GreersElbow · Oct 3, 2017

BensGrandad said:
People must make up their minds on some things wiki are said to be not accurate and now you are quoting them as regards figures.

I think there's a joke there.

Somewhere

Whoislloydy · Oct 3, 2017

My parents just booked a ski trip to Switzerland for Easter, flights with Monarch.

They are covered though and Igloo ski will find alternative flights.

mothy · Oct 3, 2017

Sad news. Always enjoyed flying with monarch & happily fly with easyjet. Will never fly with ryan air

Beach Hut · Oct 3, 2017

Damnation my hotel booked week after next via Travel Republic was a Monarch owned company, travel republic just sent me a message saying trying to sort out and hey presto their phone system has stopped working

Grrrrrrr

Roy Chuter's sister Lynne · Oct 3, 2017

Beach Hut said:
Damnation my hotel booked week after next via Travel Republic was a Monarch owned company, travel republic just sent me a message saying trying to sort out and hey presto their phone system has stopped working

Grrrrrrr

You paid by Credit Card we assume, so can instead just claim the entire money back that way under Section 75, as already mentioned earlier in the thread:

http://www.which.co.uk/consumer-rig...consumer-credit-act#making-a-section-75-claim

Why hang about, go for the Section 75 refund.

Beach Hut · Oct 3, 2017

Roy Chuter's sister Lynne said:
You paid by Credit Card we assume, so can instead just claim the entire money back that way under Section 75, as already mentioned earlier in the thread:

http://www.which.co.uk/consumer-rig...consumer-credit-act#making-a-section-75-claim

Why hang about, go for the Section 75 refund.

Nope error no.1 debit card

dazzer6666 · Oct 3, 2017

Roy Chuter's sister Lynne said:
You paid by Credit Card we assume, so can instead just claim the entire money back that way under Section 75, as already mentioned earlier in the thread:

http://www.which.co.uk/consumer-rig...consumer-credit-act#making-a-section-75-claim

Why hang about, go for the Section 75 refund.

This. Then call the hotel direct and rebook the room ?

Balders · Oct 3, 2017

Beach Hut said:
Damnation my hotel booked week after next via Travel Republic was a Monarch owned company, travel republic just sent me a message saying trying to sort out and hey presto their phone system has stopped working

Grrrrrrr

Most Travel Agents include Supplier Failure Cover as standard, even on accommodation only bookings that aren't covered under ATOL. We certainly do, and would have arranged for a full refund - surprised Travel Republic don't?

Beach Hut · Oct 3, 2017

dazzer6666 said:
This. Then call the hotel direct and rebook the room ?

At present Travel Republic are trying to do this but you cannot seem to ring them at present they sent a message via mail I phoned the hotel and they said the rooms are now re-sold however suddenly they weren't so will continue to try and contact Traval Republic, flights are ok.

Beach Hut · Oct 3, 2017

Balders said:
Most Travel Agents include Supplier Failure Cover as standard, even on accommodation only bookings that aren't covered under ATOL. We certainly do, and would have arranged for a full refund - surprised Travel Republic don't?

Travel Republic phones are not working to contact them at present the line cuts off whenever you ring them

Weststander · Oct 3, 2017

Beach Hut said:
Nope error no.1 debit card

You may have a route to get your money back in full:
http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback
Have a look at the "Chargeback successes" section.

If you think it's doable, there's a key 120 day window in which to act.

Beach Hut · Oct 3, 2017

Weststander said:
You may have a route to get your money back in full:
http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback
Have a look at the "Chargeback successes" section.

If you think it's doable, there's a key 120 day window in which to act.

Thanks I will await outcome of whether hotel booking gets secured or not

Weststander · Oct 3, 2017

BensGrandad said:
People must make up their minds on some things wiki are said to be not accurate and now you are quoting them as regards figures.

The real annual passenger figures:

Ryanair 129m
Easyjet 75m
Norwegian 35m and growing fast

Monarch 5.4m = inconsequential in the scheme of things.

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