Bought yesterday morning (Via Safari) and tickets were emailed a few minutes later. 
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Online ticket buying confusion
- Thread starter Hornblower
- Start date
Thunder Bolt
Silly old bat
Some people still haven't received their Charlton tickets. Don't you think that might be cutting it a bit fine?
The reason the problem got sorted out, is because the first ones to try it, were the ones who reported the problems. The club have sorted out most of the problems now, and IT experts on Nsc gave advice to others to be able to bypass the rest of the issues.
- Jan 3, 2012
- 16,617
I bought mine about 4pm yesterday afternoon - no problem, straight in, no queue. Print at home email arrived 12 hours later at 4am - not that I was awake to receive it.
Logged on last night as me and bought my ticket. Then logged as my daughter and bought hers. Then logged on as my son and bought his. The tickets were waiting in my inbox this morning. Sheets dry.
LowerWesty
LowerWesty
I have to ring to book for the Arsenal match, as there is no way I can do this online. Called yesterday, but gave up in the end due to the 0844 call charges mounting up. Today I tried again and all there is, is a recorded announcement stating that the ticket line is open on Saturdays from 9.30.
It's now 10.00, so why is there no one there to answer calls. They know from yesterdays experience that there is bound to be high demand today. I can only therefore imagine that Jenny Gower must have decided that they all need a rest today, so they are letting the answer machine deal with their 'customers'?
Something about a brewery springs to mind
It's now 10.00, so why is there no one there to answer calls. They know from yesterdays experience that there is bound to be high demand today. I can only therefore imagine that Jenny Gower must have decided that they all need a rest today, so they are letting the answer machine deal with their 'customers'?
Something about a brewery springs to mind
Thunder Bolt
Silly old bat
I have to ring to book for the Arsenal match, as there is no way I can do this online. Called yesterday, but gave up in the end due to the 0844 call charges mounting up. Today I tried again and all there is, is a recorded announcement stating that the ticket line is open on Saturdays from 9.30.
It's now 10.00, so why is there no one there to answer calls. They know from yesterdays experience that there is bound to be high demand today. I can only therefore imagine that Jenny Gower must have decided that they all need a rest today, so they are letting the answer machine deal with their 'customers'?
Something about a brewery springs to mind
They will be there today and tomorrow according to an email I received, when I pointed out the problems yesterday.
Since1982
Well-known member
Superb online experience. Took all of about 5 minutes from start to finish.
jamie the seagull
Well-known member
- Jul 27, 2011
- 2,803
And you still have the joy of hoping your bar code will work at the turnstile on matchday....once you get to the turnstile.
jamie the seagull
Well-known member
- Jul 27, 2011
- 2,803
20 pages on this thread and you ask this.....in view of these issues people's trust has gone and so they will not relax until the whole process is complete....
Hope you barcode works at the turnstile....but you appear ok to wait a few hours....
grummitts gloves
New member
Good quality print and saving it to the phone should cure it.
LowerWesty
LowerWesty
Yes they are there now, but quite why the recorded announcement says 9.30 when they don't open until after 10.00 is misleading and expensive! I mentioned this when I got through, but I rather suspect they won't bother to change the recording.
Cheers
Wasn't referring to Charlton.
Re the cup, I logged on (safari), no queue, completed purchase after assigning tickets and received the pdf.
I bet it doesn't scan on the day though......will be chaos as they hardly ever seem to work for home prints.
Seagull1989
Well-known member
- Oct 31, 2011
- 1,198
I managed to get all the way through to the payment and then it said payment not authorised, now when I try to buy my ticket it says, Error seat not available. What time is the ticket office open until today ?
pasty
A different kind of pasty
Think I may have a long wait here. Completely forgotten my password so clicked the "forgotten password" button and it said a temporary password has been sent to my email address. That was 2 hours ago and still waiting......
I lent the club my account last night to help test something. The subsequent password reset they sent so I could use it again took around 9 hours to arrive.
B52
New member
Bought yesterday morning (Via Safari) and tickets were emailed a few minutes later.
Keep reading Via Safari. What is Safari?
pasty
A different kind of pasty
Oh well, at least I've got until 9am Tuesday before I might lose my ST seat.
pasty
A different kind of pasty
I take that back. Password change email now arrived and ticket bought 
Just got to wait for the email now............
Just got to wait for the email now............