portlock seagull
Why? Why us?
- Jul 28, 2003
- 17,068
Sorry Bozza, been long day. Just reread
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[Albion] The Moan About The Ticketing System Thread............
- Thread starter Beach Hut
- Start date
swindonseagull
Well-known member
im sure you can only buy your own season ticket, I dont think there was an option to change seats
No. This really isn't difficult.
If you have people in your Albion ticket system friends and family list you can, if you so wish, buy their season ticket at the same time as you buy yours. This will typically be done by people like me who will want to buy my daughter's season ticket seat at the same time as mine. i don't want to login twice, go through the process twice and enter my card details twice.
Non-season ticket holders can not buy tickets right now - they are all reserved for their season ticket holder 'owners' to buy currently.
Skaville
Well-known member
Logged on at 13:59. Was placed in a queue for 1 minute. Had checked loyalty points and bought home and away leg tickets by 14:05.
ngood77
Active member
- Aug 5, 2006
- 983
I managed to upgrade a child STH to an adult online. After you select the F&F member, there is a Change Seat Selection option, next to the Assign Owner button. Click that, change Adult to 1, change Under 10/18 to 0, then on the next screen Assign Owner to the F&F child. You should then have an Adult ticket in the child's name in your basket.
It will be for a different seat though.
Last edited:
1066familyman
Radio User
- Jan 15, 2008
- 15,185
Already done mine and will have to upgrade by phone unfortunately... but for the benefit of others... How do you mean by it will be a different seat? Surely they can only sell you that seat number?
I don't have Assign Owners. I click "Claim STH Seat", check the two people I want to claim seats for (one being me) and I then get this:
I also notice if I try and buy tickets for Hillsborough I don't have the opportunity to assign owners either, so I am unable to buy tickets for anyone other than me:
browneggsandham
Member
- Apr 12, 2011
- 211
Bizarre, I bought an extra away ticket this afternoon for a friend using the 'Assign Owners' button.
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1066familyman
Radio User
- Jan 15, 2008
- 15,185
When the club get so many things right, and they really do!, it's a shame they can't get a slick easy
to use online ticketing system in place.
to use online ticketing system in place.
ngood77
Active member
- Aug 5, 2006
- 983
So long as you are using a fan number that is an STH you can choose to sit in whichever block you want, they just assign a non-STH seat to you. See next post for more...
Another odd one, my mate A has never been on my friends and family, but mate K has added him to buy a ticket.
Now A is listed on my friends and family
Is A a season ticket holder?
There are definitely some strange 'features' in the ticketing system. I recall for the Arsenal Cup game, I found a way to buy as many tickets as I wanted, even though it was supposed to be 1 ticket per season ticket holder. I sent the club an email with a screenshot showing 200 tickets in my basket.
brightn'ove
cringe
For those worried about print at home, they recently changed from a barcode to a QR type code meaning that it's much easier for the scanners to read them even if they are printed poorly.
ngood77
Active member
- Aug 5, 2006
- 983
I used the mobile site and get the below after clicking Claim STH Seat and then selecting the F&F fan number :-
It's then as per the steps in my first post above. A loophole no doubt.
Yes A is a STH as is K.
What it lists under the season tickets tab also odd, it lists me and 3 of my mates for this year and next but doesn't mention the other 7. It's a similar story with the tickets tab
I had this happen once on my daughter's account too, Lots of other people I did not know were listed in our F&F:
[tweet]729956674266664960[/tweet]
[tweet]729956674266664960[/tweet]
Prince Monolulu
Everything in Moderation
'Away' tickets arrived today no problems.
1066familyman
Radio User
- Jan 15, 2008
- 15,185
Yes A is a STH as is K.
What it lists under the season tickets tab also odd, it lists me and 3 of my mates for this year and next but doesn't mention the other 7. It's a similar story with the tickets tab
Todays SAT's:
Susan buys 4 football match tickets.
On Thursday, Susan's friend Tom will buy 3 more tickets.
Susan is a Season ticket holder. Tom is not.
Susan will sit with her friends, Rosie and Jim in the North stand. Jim likes to sing songs.
Tom will sit with George and Harry in the South stand. Harry hasn't been to the football before.
Mutual friend, Katie, is quite shy. She'd like to sit in the East stand.
Will Katie get her wish?
Has the football club website sold them the correct number of tickets?
How many times will George be asked to sit down during the match?
(This question is worth FIFTEEN points... sorry, marks)