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Ripped off, damaged Watch! Advice please.
- Thread starter Captain Sensible
- Start date
Lush
Mods' Pet
In my experience, if a watch is anything other than a well-known name, most jewellers will say from the outset that they won't be responsible for any damage caused trying to open the cover and replace the battery.
Your guy is clearly inexperienced, otherwise he'd have known this. I imagine he's bricking it. Not that this helps you.
Your guy is clearly inexperienced, otherwise he'd have known this. I imagine he's bricking it. Not that this helps you.
Captain Sensible
Well-known member
- Thread starter
- #43
I couldn't agree more, I am wound up tighter than a nuns chuffer!
Reagulls
Well-known member
- Jul 22, 2013
- 765
But he might get done for assault and battery...
Yes he may end up doing a bit of time but he definitely needs to dial it up.
He needs a good ticking off.
Captain Sensible
Well-known member
- Thread starter
- #48
Update, I gave the guy 2 weeks to fix it. I got the watch back and it's still the same, he did nothing. I got receipts in the end, photos of them.
So my question is now, do I take him to the small claims? Is it worth it? How much does it cost? The watch itself is probably not worth much but it's the cost of a replacement or repair that's the issue.
I just hate how this guy just refuses to accept any wrong doing even though I gave the watch to him in good condition and it came back broken. Or shall I just go back to the original idea and just give reviews of my experiences with him online, Google and Trustpilot etc. It annoys me that he might do this to someone else.
Any advice is appreciated?
So my question is now, do I take him to the small claims? Is it worth it? How much does it cost? The watch itself is probably not worth much but it's the cost of a replacement or repair that's the issue.
I just hate how this guy just refuses to accept any wrong doing even though I gave the watch to him in good condition and it came back broken. Or shall I just go back to the original idea and just give reviews of my experiences with him online, Google and Trustpilot etc. It annoys me that he might do this to someone else.
Any advice is appreciated?
lost in london
Well-known member
I feel your pain, but small claims court fee is expensive these days isn't it to avoid this sort of claim taking up court time?
It's a horrible situation to be in, but lick your wounds and move on. Leave a bad review or two if you want, but starting an online hate campaign is not going to do you any favours. Sounds trite, but be grateful you found out he's useless on a £100 watch rather than a £1000 watch.
For a claim of up to £300 it'll cost you £60. £35 claim fee and £25 hearing fee which you pay if he doesn't settle before a hearing date has been set. If you win you should get your costs back. Write to him and say you are going to start a small claim if he doesn't compensate you. If he refuses then you can start the process and he'll realise you're not calling his bluff and it might prompt him into doing something. Of course at that point you insist that he'll also have to repay your £35 claim fee.
https://www.moneyclaimsuk.co.uk/small-claims-court-fees.aspx
downham seagull
New member
Should of got a repair ticket first
Should of questioned why it was sent off without your permission
Should of checked it was working when it was returned before leaving the shop
Should of got a receipt.
If the retailer is honest they will try and sort. If they are not then got u over a barrel.
The only point you have an argument against was sending the watch away without
Your autherisation. I'd use that angle.
Should of questioned why it was sent off without your permission
Should of checked it was working when it was returned before leaving the shop
Should of got a receipt.
If the retailer is honest they will try and sort. If they are not then got u over a barrel.
The only point you have an argument against was sending the watch away without
Your autherisation. I'd use that angle.
Quadruple pedantry attack. Should have, should have, should have and should have.
Funny - I just had a conversation this morning with a colleague, who was complaining about people (mainly young people, he said) who seem to start more or less every sentence with "so". I said that I'd not noticed this. Then I opened this thread.
Easy 10
Brain dead MUG SHEEP
Thank you Captain Hindsight.
downham seagull
New member
Hiya bud hope your well!
HalfaSeatOn
Well-known member
Be polite yet firm. As part of the discussion say you have a high personal profile in the village and across Sussex and it would sadden you to have to publicise this incident. If no luck, let the raging bull off the leash
**** I'm never going to beat you at running so might as well be a pedant!
Do both.
This is not professional advice, just an internet opinion:
Get the forms for the small claims, fill them in so they're ready to hand in (except signature), copy them, and send him a copy telling him to settle or the claim goes in, pointing out that the latter will cost him a lot more.
You have earned a star.
Captain Sensible
Well-known member
- Thread starter
- #60
I think I'll follow your advice.
Thanks for the help!!
Honest this bloke is unreal. I've tried reasoning with him, coming to an arrangement. He just refuses to accept any blame at all.