Richy_Seagull
Well-known member
Exactly the same situation.
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*****The offical play off ticket rush*****
- Thread starter Giraffe
- Start date
Exactly the same situation.
Dumseagull
Active member
Me too, had an email saying "confirmation of ticket payment", but nothing has come out of my account? It's more worrying for me as I've brought my friends ticket too, so I'd be letting others down
LamieRobertson
Not awoke
Greg Bobkin
Silver Seagull
- May 22, 2012
- 14,839
All done. That was actually pretty painless in the end.
LamieRobertson
Not awoke
if uve got confirmation of ticket payment then that is enough...ive got my email confirming purchase but nothing out of account ...i expect that to show up tomorrow or day after
Hopefully to put your mind at rest.
I have been on the Gold scheme all year, i got my home ticket confirmed by e mail not long after the Forest game finished. I have just brought the away ticket and received an e mail about 10mins later. If you have confirmation e mail............."Brighton & Hove Albion Football Club Purchase Confirmation".....then it should be fine.
I believe the money out did not show on my bank account straight away.
Don't forget, it's a bank holiday today so your bank account might not show any changes.
Could it be because of the bank holiday? My rent was due out on Saturday and hasn't gone. I'm hoping it will go tomorrow.
warlingham seagull
New member
There clearly is a problem with those who have had their cards rejected (in my case AMEX) after being accepted for gold membership.
Finally got through after 45 minutes and goodness how many calls - and two booking fees.
My seats had NOT gone through. Paid with another card
Finally got through after 45 minutes and goodness how many calls - and two booking fees.
My seats had NOT gone through. Paid with another card
bluenitsuj
Listen to me!!!
My money has come out today, yet i have not received the confirmation email from the club, my history shows purchased. Should I worry. i have heard stories of people turning up for cup games and the card had not been loaded.
Richy_Seagull
Well-known member
Problem we got - mate trying to be helpful (massively backfired) signed us all up for gold. Only he had a saved card so assumed he would pay for all of them. This is not the case. Now cant get ours online and can't get through to pay. The system is a joke to even let that happen tbh.
Same issue that I had - was trying to helpful so enrolled mates for Gold Membership. Only my ticket successfully processed. Eventually managed to get through this morning and sort out. Very frustrating, did as we were asked and registered for Gold Membership. Interesting that I also used an Amex card - wonder if the issue is there.
SweatyMexican
Well-known member
- Mar 31, 2013
- 4,101
Is anyone having problems with the phoneline? It keeps saying "Sorry, your call cannot be completed at present, please try again later".
About 50 times. Patience paid off in the end. Hope you get through soon.
Crispy Ambulance
Well-known member
Yep, still the same as it was at 9
rabi1984
New member
getting the same situation, my fault though got a new bank card without updating the site (not an amex one), although i cant find any where to do so though just delete an existing card so yep been trying since 9 to get through on the phone and qont be happy if i dont get through before 2 and they release my seat!
SweatyMexican
Well-known member
- Mar 31, 2013
- 4,101
I'm panicking over here!